Monday 7 January 2008

Enterprise Wiki

We're starting to take a look at Wikis again in EY. I first looked at wikis about 2 years ago when I set up a MediaWiki based wiki on an experimental server. I charted some of that course on an old blog. My conclusion from that time was that Confluence offered the best enterprise solution - reference my post Mediawiki is not for enterprise (to which Ross Nelson added some interesting comments on SharePoint2007); also At-Last-ian in this blog.

Although we have several repositories of information/knowledge that resemble, in varying degrees, a wiki it appears that the time of the true wiki (what is that?) may finally have arrived. The challenge is developing a solution that fits both with our current and future architecture (Enterprise Architecture) and our strategy around Knowledge Management.

I'll post more as we go.

UPDATE: The reason I ask what a true wiki is, is that so many solutions try to cover a large functional part of the social software domain rather than just being a wiki. Look at this quote from the Blogtronix web site (I pick this as an example, not to single this company out, even Confluence looks vulnerable to this charge):
BlogtronixEnterprise is the first service to offer secure Enterprise 2.0 blogs with wikis, RSS, document management, CMS, communities and corporate social networking built on the Microsoft .NET 2.0 architecture.
I don't want another DM solution, I already have a CMS and blog platform, so how can I seriously consider implementing this.

Then there's another class of solutions that are available online only. I don't think EY is ready to trust another organisation with its data in the way that solutions such as CentralDeskop and PBWiki require.

1 comment:

Jon Silvers said...

The argument for inclusiveness goes around and around: Some companies want to sell you on the Swiss Army knife approach, others sell "best of breed." Confluence falls into the latter category. We've made it in such as a way as to allow 3rd parties to extend it if they want, and we give customers the source code if they purchase the commercial version.

Yes, it does have some features like RSS and blogs that can be found in other tools, but that's not the focus of the product. While we use Confluence in-house for internal blogging, we use Moveable Type for our corporate blogs. It's a dedicated blogging tool and better in some ways. I use Netvibes for RSS.

The 200+ free plugins for Confluence and integrations like SharePoint are examples of how to extend the platform in case you want to.

Jon Silvers
Atlassian